Effective Date: 11/17/2020


This Privacy Policy (the “Policy”) explains how public storage treats your data. This Policy describes our practices for the information we collect online and offline, including when you can rent a warehouse from Mega Storage (collectively the “Services”).

By using any of the Services, you agree to the terms of this Policy and our Terms and Conditions, which govern your use of the services and are incorporated herein by reference.

What data we collect

When you interact with us through the services, we may collect data from you.

We collect the following types of personal information:

Customer information. For example, we collect your name, personal identity document number; email address, postal address or telephone number when you register or use the Services. We also collect some of this information when you contact us.

User credentials. If you use our website, we may collect your username, password, and password hints or passphrases to create an account and authenticate users of the Services.

Demographic data. We may collect information such as your age, gender, country, and language preference.

Payment details. If you make a purchase with us, we may collect your billing information. This includes your credit or debit card information and billing address.

Device data. If you use our website, we may collect information about your device, operating system, software installed on the device, and device settings. We may also collect IP addresses, device identifiers, and error reports.

Location data. We may collect geolocation information associated with the IP addresses assigned to your devices.

Information about your interests and preferences. We may collect information about your city of origin or your communication preferences. In addition to what you provide directly, we may infer your interests and preferences from other data we collect, such as the content and advertisements you interact with while using the Services.

Third-party integrations. For example, if you connect your use of the Services through a third-party service (for example, a social media platform), the third party may share certain information from your account with us.

This Policy is not intended to set any limits on how we handle information that de-identifies or aggregates consumer information. We, and third parties, may convert your personal information to create aggregate consumer information or unidentified data.

How we collect data

We collect information that you provide to us directly, such as personal information that you provide when you use the Services, for example, when you fill out a form to rent warehouse space, create an online account, or communicate with us.

We also collect information from you passively. We use cookies and similar technologies such as web beacons to provide the Services and collect useful information. Third parties may also collect information from you in this way. You can find more information about cookies in our Ads and Cookies Policy.

How we use the data

We use the data we collect for the following purposes:

Operating our business. We use the data we collect to operate our business, including the provision and improvement of the Services, specifically:

To carry out transactions at your request.

To offer storage facilities and location-based services.

To hold and collect payment on your account with us.

To enforce your agreements with us.

To allow you to participate in features of a Service, such as to allow you to participate in online surveys, entry sweepstakes, contests, or other promotions.

To better understand how our customers use the Services, allowing us to continually improve and expand the Services.

For internal business purposes.

To ensure that we comply with applicable laws.

Communication with you. We use the data we collect to communicate with you, including in response to your requests or inquiries, for example, we may use your information to respond to your request if you contact us with a question or concern. We use your information to provide information about your account, your use of the Services, or other transactions that you request. We also use your information to deliver news, updates and other types of communications, in accordance with your subscriptions, alerts and other preferences.

Marketing and publicity. We use the data we collect for marketing or advertising purposes, on our behalf, as well as our partners and other parties. For example, we may send you promotional messages and deliver announcements about products, services, programs, or events that may be of interest to you. These may be offered by or on behalf of MEGA STORAGEMega StorageMega Storage

Security and compliance. We use the data we collect for security and compliance purposes. Specifically, for:

Protect the safety of our clients and our Services.

Detect and prevent abuse, fraud, or other illegal or unauthorized activities.

Resolve disputes.

Enforce our agreements, including our policies and terms of service that govern your use of the Services.

As permitted by law or as we may notify you.

In corporate transactions. Your data may be shared or transferred in connection with any proposed or actual financing, merger, purchase, sale, joint venture, reorganization, bankruptcy, liquidation or any other type of acquisition or business combination of all or any part of the public storage.

To comply with the law or protect us. We may disclose your personal data to:

Comply with applicable laws or respond to valid legal process.

Protect the security of our clients or the Services.

Prevent or investigate fraud, abuse or other illegal or unauthorized activities.

Protect the rights or property of us or others, including complying with the terms of our agreements.

Matching List Ads. We may share the information we collect with third parties so that we can serve you targeted advertisements on other third party websites or services, such as Facebook (“Matching List Ads”). For more information, see our Ads and Cookie Policy. We do not control these third parties and we are not responsible for how they treat your personal information. Instead, you should consult their policies and practices for more information or to exercise your rights.

Information that you make public or share with others. The Services may allow you to post or submit written content (for example, reviews, comments, etc.), a user profile, audio or visual recordings, computer graphics, images, data, or other content, including personal information (“Material sent”). If you choose to submit Submitted Material to any public area of the Services, your Submitted Material will be considered “public” and will be accessible by anyone, including Public Storage. Personal information included in Submitted Material is not subject to the use or sharing limitations of this Policy, or other obligations, with respect to personal information, and may be used and shared by Mega Storage and third parties to the maximum extent permitted. by the law. Mega Storage encourages you to exercise caution when making decisions about what you disclose in such public areas.

Sweepstakes, contests and promotions. Mega Storage may offer sweepstakes, contests, and other promotions (“Promotions”), including Promotions sponsored or jointly offered by third parties, which may require the submission of personal information. If you decide to voluntarily participate in a Promotion, your information, including personal information, may be disclosed to Mega Storage, co-sponsors, service providers and other third parties, including for administrative purposes and as required by law (for example, in a list of winners). By entering, you accept the official rules governing that Promotion, which may include consent to additional or different data practices than those contained in this Policy. Please review those rules carefully.

We may also share your data for other reasons that we can describe to you.

What options do you have

You have certain choices about how we collect, use and share your data. For example:

Communications options. You can choose if you want to receive promotional messages from Mega Storage and what types of messages you want to receive. If you receive promotional messages from us and wish to opt out, you can do so by following the instructions in those messages. You can also adjust your communications preferences by logging into your MEGA Storage account and viewing your preferences. Please note that these preferences do not apply to informational or transactional communications related to the Services or other communications that have their own unsubscribe method.

User information. You can access, edit, or delete information from your user account by logging into your account. If you are unable to access your account, or if you wish to request that we delete other personal data referenced in this Policy, you may also contact us using any of the methods described in the “How to contact us” section of this Policy.

Location data. You can choose not to share certain location data by adjusting the settings on your device. However, please note that if you choose not to share this data, you may not be able to access or use the Location-based Services.

Advertising options. To learn how to manage how we, and our vendors, use cookies and other tracking tools, and to read our do-not-track policy, see our Cookie and Ads Policy.

Other options. You also have choices about the data that you provide us directly when you register or use the Services. Please note, however, that if you choose not to provide the data necessary to provide certain features of the Services, your use of the Services may not include those features.

Children and minors

The Services are for a general audience and we do not knowingly collect any personal information from children under the age of eighteen (18). We will delete any personal information collected that we later determine to be from a minor user

The right to request more information

You may have the right to request more information about how we have treated your personal information in the last 12 months, including:

The categories of personal information we collect about you;

The categories of sources from which we collect information;

Our business or business purpose for collecting the information;

The categories of third parties with whom we share information; and

The specific pieces of personal information we collect about you.

The right to request access

You may also have the right to request access to your personal information.

The right to request deletion

Under certain conditions, you may have the right to request that we delete your personal information. Please note that simply logging out or uninstalling an application does not delete your account or any personal information that we have collected.

How to exercise these rights

To submit a request to exercise these rights, please contact us at: mercadeo@megastorage.com.pa

Please note that even if you choose not to receive marketing communications from us or request that we delete your information, we may still need to contact you for customer service, product information, or other important news.


Before we can respond to your request, we must verify your identity using personal information. If we are unable to verify your identity after a good faith attempt, we may deny the request and will provide a basis for the denial.

Appointment of an authorized agent

You may designate someone to submit applications and act on your behalf (an “Authorized Agent”). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf.

Marketing and sale of third parties

We do not provide your information to third parties for their direct marketing purposes unless you have requested or authorized us to do so. We also do not intend to sell your personal information to third parties without providing you with notice and the opportunity to opt out.

Without discrimination

We will not unlawfully discriminate against you for exercising any of these rights.

Data security

Mega Storage uses appropriate and reasonable security measures as required by applicable law. It is important to remember that the Internet is not 100% secure. We cannot promise that your use of our website will be completely safe. We recommend that you help us keep your data safe by taking reasonable steps, such as keeping your passwords private and not releasing sensitive personal data in places that are publicly accessible.

Third-party sites

The Services may also contain links or integrations with other websites, platforms or services that are not operated or controlled by Mega Storage (“Third Party Sites”). Please note that this Policy does not apply to those Third Party Sites. For more information on how those Third Party Sites collect, use and share data, we suggest that you contact the operators of those Third Party Sites directly.

Data storage

Our Services are intended for users located in Panama. This Privacy Policy applies to customer relationships established in Panama. Mega Storage does not offer services to people outside of Panama.

We retain personal information for as long as it is necessary to provide the Services and fulfill the transactions you have requested, or for other necessary purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Changes to this privacy policy

This Privacy Policy is reviewed and updated annually or as necessary to accurately capture our practices and procedures. The effective date of each version is identified above. If we make material changes to this Policy, we will post the updated version of the Policy on our Site and use reasonable means to notify you. Your continued use of the Services after any change to this Policy constitutes your acceptance of the revised Policy in relation to the new use.

How to contact us

If you have any questions about this Policy or our privacy practices, you can contact us using any of the following methods:

Email: ________________________________

Telephone: _______________________